Energy Services Advisor

JOB DESCRIPTION

A dynamic and quickly growing company - Competitive Energy Service (CES) - is currently seeking a full-time and energetic associate to join our dynamic Energy Services Advisor (ESA) team. The ESA will be responsible for assisting with all aspects of the sales and customer management process. There is much room for growth in this position. You will have the opportunity to:  

• Make a difference at a small company
• Work with some of the largest institutions and companies in the northeast
• Work with some of the smartest and most experienced people in the energy space
• Become exposed to every aspect of the energy business
• Work independently  

ABOUT COMPETITIVE ENERGY SERVICES

CES is an established energy services company based in Portland, Maine that advises the commercial, industrial, institutional, government, and non-profit sectors in the procurement and management of electricity, natural gas, propane, residual oil, heating oil, biofuels, and green power supply. In addition to procurement services, CES offers a wide variety of strategic energy management services such as budgeting and forecasting, risk assessment and management, co-generation management, Utility & Sustainability Master Planning, alternative fuel analyses, utility tariff negotiations, demand response management, utility bill tracking and auditing, carbon foot print mitigation, state and federal energy subsidy feasibility analyses, and analysis and implementation of on-site and off-site renewable energy projects.  

CES provides a broad variety of strategic energy management services for clients across the United States and Atlantic Canada. Today, we are proud to work on behalf of more than 750 customers across 16 states and provinces. CES’s integrated, innovative and customized services help clients maximize savings and manage risks in the rapidly changing energy sector. CES serves its local, national, and international clients from its headquarters in Portland, ME and office in Topsfield, MA. 

CES is committed to providing value to its customers and to its people. The guiding principle at CES has always been to hire smart, capable people who have the technical expertise to understand energy markets, the ability to manage, process, and use data to serve our clients, and who embody the belief that they will succeed when our customers succeed.

RESPONSIBILITIES OF ENERGY SERVICE ADVISOR

Responsibilities include managing and expanding a portfolio of customers ranging from small electricity consumers to consulting customers with complex energy and sustainability needs. The ESA team is required to work closely with CES analytics and pricing teams to provide client deliverables. Other requirements include:  

• Manage a portfolio of client renewals and energy contracts.
• Understand all services provided by CES to ensure that our clients are receiving full value from CES.
• Support, manage, and steward consulting and procurement client accounts by responding to calls, email inquiries, and questions related to the energy market.
• Deliver quality client service by following through on deliverables and communicating with clients on those deliverables.
• Prepare for and attend client meetings as required.
• Formulate client presentations and regular account updates and provide necessary analysis for client deliverables to include commodity bid analysis and recommendations, client budgets, and variance analysis and other custom reports.
• Resolves client issues by developing and presenting solutions and recommendations.
• Stay abreast of competition and changes and fluctuations in energy markets by reading publications, energy news sites, and attending weekly CES market update calls.
• Contributes to the ESA Team effort by participating in group initiatives and accomplishing group objectives.

REQUIREMENTS

• A passion for learning and interest in the energy sector.
• Enthusiasm and motivation for customer service, building client relationships and growing business through client referrals.
• Ability to manage time effectively, work independently, and be self-motivated.
• Self-confidence and strong in-person, telephone, and written communication skills.
• Ability to prioritize work assignments and shift work efforts based on the needs of the department or business goals.
• Strong PC skills required, including use of standard MS Office applications.
• Must be able to travel to customer meetings and up to 50% in-office presence.
• Bachelor’s Degree.
• Able to start work within the next 60 days.  

LOCATION 

This ESA position has location flexibility but ideally would be located metro Boston area and/or the ability to work from your home office. 

Please send cover letter and resume to HR@competitive-energy.com.